Question 1

Payment

Accepted Answer

We currently accept any US-issued and most internationally-issued magstripe or chip cards bearing a Visa, MasterCard, American Express, Discover, JCB, or UnionPay logo.

Question 2

Shipping

Accepted Answer

We currently ship via USPS priority shipping, Monday through Friday. As shipping prices are always subject to change, we will continually look for the best option that balances speed and price to ensure that you get your coffee as quickly as possible.
 
*Observed National holidays may impact shipping schedules and timing.*

Question 3

Returns

Accepted Answer

We cannot accept returns due to the perishable nature of the product.

Question 4

Coffee

Accepted Answer

We consider our coffee to be a medium roast. Roast time on single origin beans and or 'series' beans may vary slightly to bring out their own unique character.
 
We do not offer pre-ground coffee.
 
Most of our coffee beans are direct trade and a result of close, ongoing partnerships with producers. Transparency in sourcing is as important as the bean itself. Feel free to reach out with specific questions.
 
Coffee is seasonal and such is reflected throughout the year. Our blend will stay consistent however, our single origin beans will vary slightly with the season.

Question 5

Wholesale

Accepted Answer

We currently offer 5lb bags of our blend, single origin and decaf. Unfortunately the cask series bean is very limited and not available wholesale. Please reach out for additional information regarding future partnerships.

Question 6

Bean Specifics

Accepted Answer

Bear Mnt. Blend: blend of natural Ethiopia Guji and natural Brazil
 
Sunrise Point: Tolima, Colombia
 
Decaf: water processed Colombia
 
Cask Series: Sumatra Takengon Mandheling, wet hulled and sun dried

FAQ

Frequently asked questions